As Chief Development Officer for ServiceMaster Restore®, Jim Boccher is responsible for the strategic direction of all North American client partnerships, new business, marketing, as well as strategic acquisitions and market development. Jim has fifteen years of experience in the restoration industry. Prior to this role, he was the CEO of the largest owner and operator of ServiceMaster Restore franchises in the country, DSI Holdings. During that time, DSI more than tripled in size and operated nineteen locations across the United States. Jim still brings that franchisee perspective and entrepreneurial mindset to his current role. Jim honed his skill for developing strong teams early on in his professional career as a collegiate football coach with universities such as Ferris State University, Central Michigan University, and the University of Michigan. Jim then combined his coaching and team leadership talent with extensive sales experience across a variety of industries such as pharma, real estate, and property management. While these may seem like very different fields to some, Jim recognized the similarity of driving success and bottom-line results through recruiting, developing and leading high performing teams.

Kim received a scholarship to Baker University and graduated in 1983. After graduating, He entered the insurance industry and was put on the management trainee fast-track. Over the next several years he was a Property Claim Manager, a Territorial Property Manager overseeing a 13 state region, and advanced to the position of National Catastrophe Manager responsible for managing all catastrophe locations and losses across the United States. Since joining ServiceMaster Recovery Management in Kansas City, as an owner in 1994, Kim has been instrumental in building the company into one of the largest disaster restoration organizations in the country. His background in large loss commercial insurance has provided the expertise necessary to lead ServiceMaster Recovery Management to the forefront of other national disaster restoration organizations. Mr. Brooks’ foresight, ongoing commercial marketing initiatives and solid relationships with national and international insurance carriers are vital in providing ServiceMaster Recovery Management the privilege of assisting a wide variety of prestigious companies across the country.

Drew Draisey grew up in the disaster restoration business starting as a field technician out of high school and worked his way through college. After graduating from Columbia College Chicago, he moved to the Marketing Department and has worked his way up the organization through his hard work and leadership. In his current role as Vice President of Sales and Service, he is in charge of leading the sales team. He is involved in creating and executing sales strategies and developing and maintaining the sales budget. In addition, Drew oversees the Account Management Department which administers all of the ServiceMaster DSI program jobs across the company to ensure the delivery of consistent service and identify additional opportunities for growth through each program.

Over the years, Drew has been involved in many SRM projects that have helped facilitate growth. He was instrumental in identifying, developing and successfully rolling out the current job management and sales management software. He also created key market differentiating sales tools such as the SRM Mobile App and the SRM Disaster Operation Center.

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Craig Borowski has been a fixture in the restoration and large loss industry for over 44 years. This level of expertise is vital to managing and completing highly complex jobs such as a fire restoration on a nuclear submarine or working in Asia, the UK or South America. Craig’s knowledge and capabilities have allowed for 10 years of consistent growth in the SRM large loss division. In his current role, Craig is responsible for the SRM national and international large loss operations teams including operational efficiencies, accounting, invoicing/auditing, process development and coordination of deployment for all large loss equipment, supplies and personnel.

Craig has been an integral part of many international and complex projects including; flood recovery projects in Thailand, fire restoration in Argentina and restoration of a nuclear submarine, the USS Miami. Craig has seen just about every type of project in his many years of experience and has remained dedicated to producing quality work at a fair price in a timely manner.

Michael Veldman has been with ServiceMaster since 1998 when he started as a technician. With over 22 years of expertise, Michael has worked his way up the organization and is now Senior Director of Operations for ServiceMaster DSI and SRM. With numerous certifications related to water damage restoration, applied structural drying, mold remediation, hazardous waste material handling and asbestos inspection to name a few, Michael is a critical component of ensuring successful field operations.

Michael has been integrally involved in all disaster response efforts over the last 15 years and has helped in every named storm to hit the US over those 15 years. Beyond hurricanes and tropical storm activity, Michael has also managed operations for a multitude of events from polar vortices in the North, to derecho storms in Iowa, city wide gas explosion in the Boston area and the global COVID-19 Pandemic. Michael is a master at evaluating the situation, drawing on relevant expertise from himself and his industry relationships, developing effective protocols and procedures and implementing those standards to the highest level of success.

Bio Coming Soon!

Bio Coming Soon!

Bio Coming Soon!

Bio Coming Soon!